What happens if a trip is cancelled or if it rains?

We operate in all-weather as long as it is safe to do so. We recommend warm and waterproof clothing for all trips; the boats are not covered.

Sometimes the weather makes your trip unsafe to take you out and we will need to cancel. If this happens, and the trip is cancelled by us, we will email/contact you on the morning of your trip to offer you another day/time, or issue a full refund with the same method as payment.